Application for referral -PDF

Application for review of an admissibility decision – PDF

Application for investigation into undue delay  – PDF

Application for investigation – Maladministration and Substance – PDF


Even though you can access our forms on your smartphones and tablets, you will need to have  a compatible smart phone app to amend and submit the PDF version of the form. E.g. Adobe Acrobat Reader, which is free.

If you don’t have one of these apps you will need to use a desktop or laptop to complete your form.

The PDF form has highlighted fillable form fields.  Please use these fields to enter your information and not the ‘insert comment’ tool.



The Service Complaints Ombudsman

How does the referral process work

What do Commanding Officers and Specified Officers need to know about OSCO Investigations?

The role of the Assisting Officer

What can I do after receiving an admissibility decision?

What do I do after I get a decision on my Service complaint?

What redress can the Service Complaints Ombudsman recommend?

Can the Service Complaints Ombudsman give me financial compensation?

Can the Ombudsman help respondents to a Service complaint?

Family members of Service personnel & the Service Complaints Ombudsman

Judicial Review and the OSCO

Useful Documents

JSP 831 Redress of individual grievances: Service complaints

JSP 763 The MOD bullying and harassment complaints procedure

Raising concerns about wrongdoing and malpractice at work – the Whistleblowing and Raising a Concern policy can be accessed on the MOD intranet.