HIDE THIS PAGE

Welcome to the Office of the Service Complaints Ombudsman for the Armed Forces

The Ombudsman provides independent and impartial oversight of the Service complaints system for members of the UK Armed Forces

Latest news and blog posts

Our allocation backlog

An Ombudsman’s office is the place people turn to when things go wrong. Whether they want information about how they can address their complaints, or want an investigation, there is an expectation that the Ombudsman can and will help in a timely manner. However, those expectations may not be met when that office is experiencing a backlog. This is the current situation in my office.

Update on Recruitment

After recently appointing a new Head of Investigations and Senior Investigator, recruitment is continuing to fill the outstanding vacancies in our Investigations Team.