The Ombudsman hosted the inaugural stakeholder symposium for the OSCO today at the Royal College of Defence Studies. The event, which was attended by representatives from a number of civilian organisations and Service charities, aimed to raise awareness of the role of the Ombudsman and the work of her office. In addition to presentations […]
Welcome to the Office of the Service Complaints Ombudsman for the Armed Forces
The Ombudsman provides independent and impartial oversight of the Service complaints system for members of the UK Armed Forces
Ombudsman publishes second Annual Report
The 2017 Annual Report for the Service Complaints Ombudsman was laid in Parliament today. This is the Ombudsman’s second report to cover the work of her office and the reformed Service complaints process.
“I’m here to help make sure that your complaint is handled properly and you are treated fairly...”
Nicola Williams, Service Complaints Ombudsman.
Nicola Williams became the Service Complaints Ombudsman for the Armed Forces on the 1st January 2016, following a year in the role as the Service Complaints Commissioner for the Armed Forces.
March 2018 – Banter or bullying – how can you tell the difference?
It is an issue that is often discussed not only in the media but in schools and workplaces. It is also often an issue that comes up in complaints concerning bullying, or even sexual harassment. What is banter and how can you tell when it is something more serious?
Latest news and blog posts
In a demonstration of her commitment to making the OSCO a supportive work environment, Nicola Williams, the Service Complaints Ombudsman for the Armed Forces signed the Time to Change pledge this afternoon. In doing so, the OSCO has joined the ranks of over 700 employers in England who have signed the pledge.
Our twitter feed
SC Ombudsman UK
2 days ago
We have taken a proactive approach to addressing Mental Health by having 3 MHFAiders in our office. They aren’t tra… https://t.co/4cJuLP526o
SC Ombudsman UK
3 days ago
Please note that due to staff shortages there may be a delay in handling your investigation. You will be given furt… https://t.co/p3vsIJMdje