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Welcome to the Office of the Service Complaints Ombudsman for the Armed Forces

The Ombudsman provides independent and impartial oversight of the Service complaints system for members of the UK Armed Forces

Latest news and blog posts

Introducing our Chief Of Operations

In 2017 the Office of the Service Complaints Ombudsman went through a restructure in order to provide greater oversight of and resilience in the operational arm of the office. As part of that restructure, two new positions were created – Chief of Operations and Chief of Staff. This month the Ombudsman is turning her blog over to the Chief of Operations, Eleanor Handslip, so that she can tell you more about the role and what she hopes to achieve.