Our office is staffed between 9am-4:30pm Monday-Friday.
You can contact the Ombudsman by completing one of our application forms, email, post or phone. We respond to all emails, post and telephone messages within 2 working days.
You can contact us confidentially – however, if you want the Ombudsman to be able to help you, you will need to give us permission to share some of what you tell us with your Service in due course. We will not communicate with your Service without your agreement unless there are immediate concerns about your safety or the safety of others.
For information on who can make an application to the Ombudsman see Making an Application to the Ombudsman
Phone: 020 7877 3450
Post: SCO PO Box 72252, London SW1P 9ZZ
We are only able to accept deliveries to our PO Box from Royal Mail.